Ward & Uptigrove Client Training Portal

This training provides front-line workers with practical customer service competencies and trauma-informed de-escalations techniques to effectively, safely, and respectfully respond to difficult or emotionally charged situations. This course is in person at Ward & Uptigrove on Wednesday, May 27, 2026 from 8:30 AM - 11:45 AM.  Read more

Designed for Supervisors with practical actions you can implement to safeguard the workers under your care and demonstrate due diligence. Learn the foundations of legislation and your responsibilities as a key part of the internal responsibility system.  Topics will include: The Legal Framework, Supervisors Roles in Safety, Due Diligence, Setting the Example, and Practical Take Aways. This course is fully online and is designed for self-paced learning. Read more